Features built into the site
Pages use semantic landmarks, a skip link, logical headings, persistent form labels, accessible error messaging, touch-friendly controls, and responsive text. Motion is minimized when the device requests reduced animation.
Content is written in plain language and avoids relying on color alone to communicate meaning.
Third-party quote experience
BackNine Quote & Apply will be embedded as a third-party experience. Its keyboard, screen-reader, zoom, error, and mobile behavior must be tested after real embed code is supplied.
A separate agent-contact form remains available if the embedded flow creates an accessibility barrier.
Requesting help or reporting a barrier
A verified phone number, email address, response timeframe, and preferred accessibility contact method must be added before public launch.
When reporting a problem, include the page, task, assistive technology, browser, and a safe way to respond. Do not send medical or identity details through a general accessibility message.
Questions consumers ask